Job Description

At Kelly® Professional & Industrial, we’re passionate about helping you find a job that works for you. If you ask us, this job looks pretty great! We’re seeking a Bilingual Interpreter (Call Center) fluent in Spanish and English for a great work-from-home job opportunity in Puerto Rico. 

• 100% from home – from anywhere in Puerto Rico !
• Get paid every week – $12/hr
• Part-Time and Full-Time positions available
• Help people across the US by breaking down the language barrier
• Continuously improve your skills in both languages
• Each phone call is unique and different from another

What’s a typical day like as a Bilingual Interpreter?

• Handle high volume inbound phone calls, ranging from short to very long calls – depending on each individual call
• Help interpret Spanish/English conversations for a wide range of industries including but not limited to Healthcare, Government, Financial, Travel & Hospitality, Legal, and IT
• Translate Spanish/English conversations that may be both simple, complex, or technical
• You will listen to 5-10 sentences at a time, while taking precise but short notes and interpret the message without changing its meaning (note-taking skills/multitasking/short-term memory)
• You may be required to switch to video interpretation

This job might be an outstanding fit if you:

• Are located in Puerto Rico or planning on moving to PR
• Are fluent in both Spanish and English (Expert Level)
• Are able to attend a 3-week paid virtual training (MON-FRI, 9am-4.30pm PR Time)
• Are able to pass pre-employment screenings (drug screening, background check)
• Can provide a quiet, closed-off work environment, as these conversations entail sensitive/confidential information

Shift Hours
We will contact you at the end of training to discuss your shift hours. You will have to be flexible to work the hours we have available at that moment in time. We cannot guarantee specific hours beforehand. Weekend work may be required (SAT or SUN).

• The use of a smartphone, tablet or laptop/desktop PC to receive calls
• High-speed Internet connection
• Whiteboard to dispose of handwritten notes taken during calls
• Noise-canceling headset with boom directional microphone (must be wired)

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