Job Description

The Role

Cometeer is seeking a high-energy, customer-focused Brand Ambassador to join our team at the Natick Mall. The Brand Ambassador will be responsible for engaging mall goers, providing coffee samples, and promoting Cometeer's subscription services. The position offers a unique opportunity to be part of a rapidly growing company that is redefining the coffee industry.

Full-time availability is preferred but we are open to part-time hours as well. Candidates should be willing to work a minimum of 20 hours per week, including some availability for weekends, and be available to start as soon as possible. Cometeer offers competitive pay, training, and the potential for growth within the company.

This role offers a base pay of $20/hour  plus a very attractive commission structure of $20 per sale ! 

What you'll do:

• Conduct product demos to potential customers in a positive and professional manner
  
• Engage mall goers and educate them about the benefits of Cometeer's specialty coffee
  
• Encourage customers to purchase subscriptions, execute sign-ups, and handle customer inquiries
  
• Handle customer inquiries, provide exceptional customer service, and resolve customer concerns or issues
  
• Maintain cleanliness and organization of demo area and equipment
  
• Provide feedback and suggestions for continuous improvement of products and services
  
• Attend training sessions and team meetings
  

What we are looking for :

• Passion for coffee and customer service
  
• Prior experience in customer-facing roles, such as sales, food service, or retailing
  
• Ability to engage potential customers in a positive and professional manner
  
• Strong organizational skills and ability to multitask
  
• Ability to work in fast-paced environments, demonstrate adaptability, and locate workable solutions
  
• Excellent communication and interpersonal skills
  
• Strong work ethic, ability to work independently, and solid team player
  
• Flexibility with schedules and ability to work some weekends or holidays
  
• Passion for coffee and a knowledge of specialty coffee is a plus
  

Required:

• Note that this is NOT a remote position and you will be required to work on-site
  
• Must be able to lift 50lbs
  

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