seeks a Expert Business Analyst to support the business case development, process improvement and requirements analysis, testing and implementation project for new software solution for NC Child Support Services. Child Support experience reuqired.
Primary tasks include:
• Identify and document stakeholders, data flows, and current and future state process flows.
• Gather, document, validate, and maintain business, functional, and technical/non-functional solution requirements needed as input to market analysis, software procurement, and solution development processes.
• Translate client's system requirements into agile themes, product backlogs, epics, user stories or detailed business requirement documents and use cases depending on development approach.
• Work with Product Owner and business subject matter experts to groom user stories and define acceptance criteria to ensure that stories meet the team-defined definition of ready.
• Work with vendor or internal developers and testers to confirm the functionality meets the story's acceptance criteria.
• Participate in gap analysis and detailed requirement development efforts.
• Assist the Business/Product Owner in planning, preparing for and conducting user acceptance testing, including developing test scenarios and test cases.
• Perform requirements traceability throughout the project lifecycle to support user acceptance testing and production rollout.
• Assist in the development procurement documents such as Requests for Proposals, Requests for Quotes, and Requests for Information.
• Support vendor proposal evaluation efforts and assist in documenting evaluation results.
• Support process improvement initiatives
• Assist market research for proposed automation projects.
• Facilitate options analysis and support business case development for proposed automation projects.
• Document meeting agendas and notes.
• Facilitate meetings, especially those related to requirements gathering and UAT.
• Support project manager in maintaining project artifacts and developing status reports.
• Support the development of surveys, assessment tools, project methodologies, policies and procedures
• Maintain SharePoint site for each assigned project
• Perform other analysis and project support tasks as assigned.
Skill
Required / Desired
Extensive knowledge of business system techniques and testing methodologies for software development
Required
Proven experience with business process design, definition and/or re-design.
Required
Solid understanding of software development lifecycle and Agile, Waterfall and Hybrid development frameworks, including BA role
Required
High proficiency in Microsoft Office products (MS Word, Excel, PowerPoint), SharePoint and Visio
Required
Knowledge creating context, workflow, data flow, and functional decomposition diagrams
Required
Experience in planning & coordinating user acceptance testing including developing and executing test plans, scenarios, and test cases
Required
Experience facilitating small to large meetings
Required
Experience with Child Support programs
Required
Demonstrable analytical skills and attention to detail
Required
Excellent verbal and written communication skills
Required
Excellent creative thinking and problem-solving skills
Required
Working knowledge of Jira and OpenText Application Lifecycle Management (ALM) and Quality Center (QC)
Required
Experience in development of procurement related documents including RFP, evaluation criteria as well as vendor evaluation
Highly desired
Experience working for County, State, and/or Federal government
Highly desired
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