Job Description

We are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. To be successful in this role, you should have previous experience in OR a desire to learn a customer service position and good knowledge of how computers/Point of Sale registers operate. You should also be available to work evening and weekend shifts

We also offer many other great benefits such as:

• Flexible schedule
• Opportunities to gain real life personal skills and job experiences to help you reach your long term professional goals.
• Competitive pay, $10-$11/hour wage plus tips make $15/hour or more depending on shifts and total hours worked!

Requirements and Responsibilities:

• Consistency and Reliability
• Cheerful and Positive Attitude
• Friendly Tone of Voice and Interest in Providing Exceptional Customer Experiences
• Values Teamwork and Supporting Co-Workers
• Enjoys People and Helping Serve Others
• Ability to communicate effectively over the phone
• Balance Busy Times with Patience and Efficiency
• Take Customer Information and Order Details Accurately
• Knowledge of Menu Items and Ability to Answer Questions About Them
• Able to Process Payment, Handle Cash, Give Change, and Handle Other Payment Options
• Preparing Boxes and Menus
• Sidework and Cleaning Duties
• Supporting FOH
• Weekday Daytime Shifts handle Counter Service Orders
• Ability to politely control the flow of conversation on the phone

We ask you to:

• Smile, Engage with a Hello within first 15 seconds
• Create and Maintain Eye Contact
• Make a Personal Connection with Guests
• Honors and encourages others to follow the visions and values of the restaurant
• Ability to multitask quickly, yet thoroughly
• Have the ability to communicate effectively with customers, co-workers, or those trying to reach management/owners
• Be at least 16 years of age
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 25-55 lbs.
• Have reliable transportation to and from work

Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary.

Glass Nickel Pizza Co began in November 1997 in Madison WI. Come join the team where we work hard to provide a welcome, inclusive work space for the team, as well as a great neighborhood pizza place that serves up award-winning pizza with exceptional, friendly service for our neighbors. Whether it's your first job or you are looking for a career, we have a place for YOU!

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