Job Description

Our team is looking to add hosts and hostesses that help us ensure a remarkable experience for all of our dine-in guests. Hosts are enthusiastic, energetic, and friendly individuals with a heart to serve guests! As our restaurant continues to expand, there are many opportunities for growth.

At Chick-fil-A, being a dining room host is more than just a job, it's an opportunity. In addition to working directly for an independent Franchise Owner, hosts gain life experience that goes far beyond merely serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary.

Pay Rates

• $16/hr for Limited Availability
• $18/hr for High Availability*

*To meet high availability requirements, the team member must be able to work 36+ hours per week.*

Here are some of the great benefits of working at Chick-fil-A:

• Flexible Hours
• Closed Sundays
• Competitive Pay
• Scholarship Opportunity
• Insurance Opportunity
• Family-oriented Environment
• Long Term Career Opportunity & more

Desired Skills:

• Customer-friendly demeanor and willingness to serve
• Able to stand for prolonged periods (entire shift), walk, bend, kneel, squat, stand, and lift heavy objects, as needed
• Excellent communication skills, verbal and written (English fluency preferred)
• Able to maintain positive energy throughout shift with an outgoing, friendly, and patient attitude
• Able to excel in a fast-paced, team environment with a sense of urgency in getting things done
• Able to think ahead and anticipate problems before they happen
• Enthusiasm for growth
• Demonstrates initiative in serving guests and problem solving
• Willing to work a flexible schedule and arrive to work at the scheduled time
• Demonstrates integrity
• Strong interpersonal skills: gets along well with others
• Able to lift up to 40 pounds
• Ability to work outdoors for extended periods of time in a variety of weather conditions
• Ability to multi-task
• Detail-orientated

Responsibilities:

• Welcomes and assists our dine-in guests as they enter the restaurant
• Keeps the dining area clean and well-stocked
• Answers guest's questions, offers recommendations, and provides general assistance to guests
• Takes guest's orders, processes payments accurately, and maintains an accurate cash drawer
• Cares for guests by keeping a refreshingly clean Dining Room, Refreshing Beverages and Clearing trays for guests.
• Looking for ways to Surprise and Delight Dine-In Guests
• Ensures orders are complete and delivers food to guests
• Maintains adequate stock of supplies
• Ensures that work areas are clean and that equipment, tools, and supplies are properly stored
• Cleans various areas of the restaurant, including tables, counters, floors, trash bins and restrooms
• Maintain strict adherence to Food Safety procedures
• Follow procedures to ensure Operational Excellence

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Chick-fil-A Delafield is locally owned and operated by Christy Anderson, an independent, franchised Operator who invests in the future of our Team Members and give back to our Lake Country Community.

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