Job Description

Conduct "Pre-planned" Coaching and Mentoring of GM’s, AM’s and crew:

• Plan on-the-job coaching objectives before each store visit using store planning tool
• Provide "suggestive" on-the-job coaching of key operations and management skills to GM’s, AM’s and crew
• Conduct Annual Performance Reviews
• Provide "positive, constructive, and actionable" feedback
• Provide professional development and career track mentoring to GM’s and AM’s

Achieve Operational Excellence in all stores using structured approach

• Reinforce execution of key company policies and standards
• Identify and diagnose most important ongoing operational gaps in under performing stores
• Develop formal action plans to resolve gaps
• Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required

Financial Oversight and Review Meetings

• Review key financial variables as part of store visit "pre-planning"
• Analyze and track key financial/operational data to derive meaningful business insights
• Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results
• Present financial/operational weekly updates during Market Leader and area GM meetings
• Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews.

Take Leadership role in Market Development activities to drive Sales growth

• Coordinate with Market Leader and field support to develop market business plans
• Drive the development and execution of Local Store Marketing
• Coordinate field support resources (Market Specialists) to execute Local Store Marketing initiatives
• Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)
• Coordinate with Market Leader to identify and pursue "new" Sales growth opportunities

Benefits:

• Competitive Pay
• Flexible Scheduling
• Fun Work Environment

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