Professional member of the pre-hospital staff who works as authorized and directed by paramedic and/or physician. Performs basic life support treatment and transport to sick or injured patients in accordance with federal, state, and local laws, regulations and statutes as well as TCAD by-laws, guidelines, and protocols as provided.
Essential Duties and Responsibilities include the following. These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Job Knowledge - Competent in required job skills and knowledge; Adapts to new technologies; Exhibits ability to learn and apply new skills; Keeps technical skills up to date; Strives to continuously build knowledge and skills; Shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; Displays courtesy, sensitivity, respect; Responds promptly to customer needs or requests for assistance.
Professionalism - Displays positive outlook and pleasant manner; Treats others with tact, respect, and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments; Works with integrity and ethically; Upholds organizational values; Focuses on solving conflict, not blaming; Keeps emotions under control; Exhibits objectivity and remains open to others' ideas and views; Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Participates in meetings.
Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment free environment.
Safety - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Follows instructions, responds to management direction; Displays commitment to excellence; Requires minimal supervision; Uses resources effectively; Assesses own strengths and weaknesses; Completes work in timely manner; Works quickly.
Initiative - Actively seeks out new projects, and is eager to assist others achieve their goals; Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.
Adaptability - Shows adaptability in a changing work environment with competing demands. Accepts criticism & feedback and remains open to other’s ideas. Able to deal with frequent change, delays, or unexpected events and changes approach or method to best fit the situation.
Attendance - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time; Schedules time off in advance.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Language Skills
Reasoning Ability
Ability to multi task, manage multiple priorities.
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