Job Description

Job Ad: Entry Level Customer Service Assistant - Pattern Promotions (Chicago, IL) Job Title: Entry Level Customer Service Assistant Company: Pattern Promotions Location: Chicago, IL Salary: $43,000 - $54,000 Job Type: Full-Time About Us: Pattern Promotions is a growing marketing agency in Chicago, IL, known for delivering creative and impactful marketing solutions. We focus on building strong relationships between brands and their target audiences. Our team is passionate, innovative, and committed to delivering excellence in every campaign. Job Description: We are looking for a dedicated Entry Level Customer Service Assistant to join our team. In this role, you will be the first point of contact for clients and customers, providing assistance, resolving issues, and ensuring an exceptional customer experience. This position offers a great opportunity for growth within the company. Responsibilities:

• Respond to customer inquiries via phone, email, and in-person.
• Resolve customer issues in a timely and efficient manner.
• Provide information about company products and services.
• Maintain customer records and update account information.
• Assist the team with administrative tasks and client communication.
• Collaborate with other departments to ensure smooth operations.

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-focused mindset.
• Ability to manage multiple tasks and prioritize effectively.
• Basic computer skills, including proficiency in Microsoft Office.
• Strong attention to detail and organizational skills.

• Competitive salary ranging from $43,000 to $54,000.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for career advancement and professional development.
• Collaborative and supportive work environment.

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