Job Description

Job Ad: Entry Level Customer Service Assistant - Seronda Network (Saint Louis, MO) Job Title: Entry Level Customer Service Assistant Company: Seronda Network Location: Saint Louis, MO Salary: $39,000 - $46,000 Job Type: Full-Time About Us: Seronda Network is a dynamic telecommunications company providing innovative solutions to meet the evolving needs of our customers. With a focus on customer satisfaction and cutting-edge technology, we are dedicated to delivering reliable services and exceptional support. As we expand, we’re looking for energetic individuals to join our team and help elevate our customer experience. Job Description: We are seeking an Entry Level Customer Service Assistant to join our growing team. In this role, you will be the first point of contact for customers, assisting them with inquiries, resolving issues, and providing top-tier support. This is an excellent opportunity for individuals looking to start their career in customer service with opportunities for growth. Responsibilities:

• Assist customers with inquiries via phone, email, and live chat.
• Resolve customer complaints by identifying the issue and providing appropriate solutions.
• Maintain accurate customer records and update information as necessary.
• Provide product and service information to customers.
• Collaborate with internal teams to ensure customer satisfaction.

Skills Required:

• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Problem-solving mindset with a focus on customer satisfaction.
• Basic proficiency in Microsoft Office Suite (Word, Excel, etc.).
• Willingness to learn and adapt to new tools and processes.

Benefits:

• Competitive salary ranging from $39,000 to $46,000.
• Health, dental, and vision insurance.
• Paid vacation, holidays, and personal leave.
• Professional development opportunities and career growth potential.
• Supportive and collaborative work environment.

Join Seronda Network and be part of a company that values innovation and exceptional customer service

Job Tags

Holiday work, Full time,

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