Entry Level Sales - Property Experience Specialist - DIRECTV Job at DSI Systems, West Palm Beach, FL

ZlEweno5KzRwcnlxeGw3T281aEkzNG9CbGc9PQ==
  • DSI Systems
  • West Palm Beach, FL

Job Description

DSI is a sales enablement company that has an immediate career opportunity for a Property Experience Specialist to join our expanding team. This key role will play an important role in our Multi-Dwelling Unit (MDU) Channel. The Property Experience Team is responsible for executing successful DIRECTV Stream property launches while ensuring an exceptional experience for all residents and property management. Additionally, they put a face on all DIRECTV Stream launches and customer touch-points.

As the Property Experience Specialist you will get to know DIRECTV Stream, help discover the components of a successful property launch, participate in onsite events, and become completely empowered to WOW our partners. Additionally, you will provide support onsite, via phone, email, and chat. You will perform product training and assist with account sign-up, answer order status questions, and assist with installations. As the primary point of contact, you will help resolve on-site issues.

Travel in-market is required 50 – 60% of the time

DSI’s unique go-to-market strategy, cutting-edge proprietary systems, and family-oriented culture make this an outstanding opportunity for the right candidate.


About DSI

DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners; through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.

We believe that relationships are the most important part of our business. Whether it’s mobility, broadband, video, commercial, residential, L&I, MDU, or all; we are a one-stop solution to help sales partners uncover growth opportunities.

Requirements

Responsibilities

  • Cultivate relationships with property managers, site staff, and residents
  • Provide product knowledge and materials such as, including manuals and merchandise
  • Travel to the site to assist in property launches
  • Assist with the installation of equipment
  • Provide support in collecting AT&T and DIRECTV equipment used prior to the launch
  • Drive customer acquisition by promoting DIRECTV Stream positively
    • Answering questions
    • Addressing the concerns of residents
  • Submit daily briefs
    • Issues reported
    • Resident feedback and concerns
    • Equipment shipments received
  • Assist with improving the overall property experience
  • Identify the appropriate response and strategy to solve customer issues quickly


Experience

  • Entry-level is okay! We need people motivated to work hard, be presentable, and a passion to learn and grow with a company that cares.
  • Strong technical skills and creative thinking to solve problems and make real-time decisions
  • Passion for detail and ability to complete complex tasks
  • Action orientated - must show initiative, problem solve, and investigate
  • Ability to work independently while also being a strong team player
  • Business-focused with a high degree of professionalism, motivation, and initiative
  • Openness to adapt and receive feedback from both management and partners
  • Dynamic, highly motivated with the integrity and passion to succeed
  • Effective interpersonal, organizational, and communication skills


Computer Skills

  • Proficient in all Microsoft Office software; Excel, Word, PowerPoint, and Outlook


Other Requirements

  • Knowledge of the telecommunications & entertainment industry is preferred
  • Previous sales or customer service experience is preferred

Benefits

  • Medical, Dental, Vision, disability, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
  • 401k Plan with employer matching
  • Paid vacation, personal/sick days, and bereavement time
  • DSI Bucks Employee Profit Sharing Program
  • 50% AT&T wireless discount
  • Advancement opportunities, we prefer to promote from within!
  • Paid training

Job Tags

Full time, Immediate start,

Similar Jobs

Calipatria State Prison

Native American Spiritual Leader Job at Calipatria State Prison

 ...obtain list eligibility for this classification, before applying for the position(s), you must first take and pass the Native American Spiritual LeaderCF Exam Click here for the Native American Spiritual Leader Exam Individuals who are eligible for a Training and... 

Domino's

Class A Driver Job at Domino's

 ...The Domino's Commercial Truck Driver safely drives commercial company vehicle over or on established route(s) to deliver products to Dominos Pizza store locations. The Class A Commercial Drivers will unload products at each customer location, provide customer service... 

Balos Estiatorio

Maitre D Job at Balos Estiatorio

 ...Job Title: Maitre D Location: Balos Estiatorio, Washington, D.C. About Us: Balos Estiatorio is a new and premier Greek restaurant known for its authentic cuisine, exceptional service, and luxurious dining experience. We pride ourselves on creating a warm, inviting... 

Stanford University

Life science research professional Job at Stanford University

 ...Job description The Mullally Lab in Stanford Division of Hematology at Stanford University is seeking a Life Science Research Professional 2 to perform complex functions and activities involved in defined research projects, and independently conduct a portion of... 

thedigitalheadhunter.com

Live Chat and Email Agent Job at thedigitalheadhunter.com

We are currently seeking a motivated individual to join our team as a Live Chat and Email Agent. As a Live Chat and Email Associate with Thedigitalheadhunter you will be responsible for identifying and servicing the needs of customers who have purchased a Universal...