Fraud analyst Job at Apruvd LLC, Phoenix, AZ

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  • Apruvd LLC
  • Phoenix, AZ

Job Description

Full job description

Introduction

Are you good at Googling stuff? Do you like solving complex problems or puzzles?

About Apruvd

Apruvd is a fast-growing web service, protecting ecommerce companies from fraudulent payments. We combine big data with human intelligence to distinguish legitimate online orders from fraud attempts with best-in-class accuracy. We are a growing, dynamic, and collaborative team, and thanks to the dedication and brilliance of our people, we consistently outperform larger fraud-fighting platforms.

Location

Remote (Phoenix, AZ)

Onsite training Monday-Friday the first week.

Occasionally will be required onsite for ongoing training and development.

Shift

Hiring for the following schedules after training:

Wednesday, Thursday, Friday, Saturday, Sunday (5x8)

· 1:30pm-10pm

· 3:30pm-12am

Position Summary

Fraud Analysts investigate ecommerce orders, with the goal of approving legitimate ones and declining fraud attempts. Each review starts with the Fraud Analyst analyzing data sources with manual web research to build a complete narrative: who placed the order, what was ordered, who will be receiving the package(s), and why they want those product(s)? When that is complete, a decision is made whether the order aligns with normal consumer behavior or current fraudulent activity.

Duties/Responsibilities

· Review and analyze ecommerce transaction details to decide if an order is legitimate or a fraud risk.

· Develop a deep understanding of normal consumer behaviors in ecommerce.

· Quickly learn to use several web tools, combined with manual research, to identify normal transactions.

· Keep up to date with constantly evolving fraud techniques and best practices to combat them.

· Collaborate with peers regarding fraud detection and prevention activities, posing questions and providing input on methods and best practices.

· Adhere to company security and confidentiality policies while ensuring services remain highly available.

· Utilize and follow department tools and guidelines.

· Perform other related duties as assigned.

Skills/Abilities

· Strong computer proficiency

· Familiarity with social media platforms

· Advanced web browser and search engine techniques

· Comfortable working on repetitive tasks from a queue

· Attention to details

· Written communication

· Curious and inquisitive

· Ability to make important decisions quickly with some uncertainty

Education/Experience

· High School Diploma or equivalent required

· 5+ years of web browser experience preferred

· Fraud/risk related experience is a plus but not required

Compensation/Benefits

Compensation: $21.00 per hour, bonus plan

Benefits: Medical, Dental, Vision, Life, Disability, Paid Vacation, Paid Sick, 401(k)

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.

Accessibility

Apruvd is committed to the full inclusion of all qualified individuals. If you require accessibility assistance or an accommodation to apply for the job, please let us know by calling Mary Richards at (480) 477-9150 ext 100 or emailing careers@apruvd.com.

Work Authorization

Applicants must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.

Job Type: Full-time

Pay: $21.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Work setting:

  • Office

Education:

  • High school or equivalent (Preferred)

Ability to Commute:

  • Phoenix, AZ 85018 (Required)

Work Location: Hybrid remote in Phoenix, AZ 85018

Job Tags

Hourly pay, Full time, Remote job, Shift work, Weekend work, Sunday, Saturday, Monday to Friday,

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