Job Description

Medical Office Receptionist Job Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  
• Ensures availability of treatment information by filing and retrieving patient records.
  
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
  
• Maintains business office inventory.
  
• Helps patients in distress by responding to emergencies.
  
• Protects patients' rights by maintaining confidentiality of personal and financial information.
  
• Maintains operations by following policies and procedures; reporting needed changes.
  
• Contributes to team effort by accomplishing related results as needed.
  

Job Type: Full-time

• Private practice 
  
• Pediatrics 

Schedule:

• 8-9 hour shift
  
• Monday to Friday
  
• Weekends on rotation. 
  

Work Location: On-site

Requirements

Medical Office Receptionist Skills and Qualifications -

Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus. Must have experience with Electronic Health Records 

Benefits

We offer the following benefits for full-time employees

• 401(k) matching
  
• Dental insurance
  
• Health insurance
  
• Paid Time Off
  
• Holiday pay
• Vision insurance
  

Job Tags

Similar Jobs