Operations specialist - radio communications operator Job at State of Illinois, Springfield, IL

ZXcwd3lONjRvTDJ0eEZMSXFaUkczbzBCbHc9PQ==
  • State of Illinois
  • Springfield, IL

Job Description

IPR#: 47074

Agency : Department of Transportation

Closing Date/Time: 08/23/2024

Salary: $4,066 - $7,327 Monthly

Anticipated Starting Salary Range: $4,066 - $5,566 Monthly

Job Type: Salaried

County: Sangamon

Number of Vacancies: 1

Plan/BU: NR916 Pro-Tech Teamsters


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Agency Mission Statement


The Illinois Department of Transportation is seeking to hire a Radio Communications Operator.


The IDOT team works diligently to provide safe, cost-effective transportation for Illinois in ways that enhance quality of life, promote economic prosperity, and protect our environment. We are problem solvers and leaders, constantly searching for innovations and improvements in support of our commitment to providing the best multimodal transportation system for Illinois.

Our team fosters a culture of inclusivity. We value diversity and hold ourselves to the highest ethical standards as we work together for a common purpose. Team members frequently collaborate with colleagues and others outside the department to best meet customer needs.


The department offers extensive training and career advancement opportunities. Employees also receive a robust benefit package including:

  • Monday-Friday work schedule
  • Flexible work schedules in several program areas (flexible time, hybrid scheduling)
  • Health, Life, Vision, and Dental Insurance
  • Pension Plan
  • (12) Weeks paid Maternity/Paternity Leave
  • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
  • Employees earn (12) paid Sick Days annually
  • New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually
  • Employees earn (3) paid Personal Days annually
  • (13-14) paid holidays annually (based on start date)
  • Tuition Reimbursement
  • Employee Assistance Program and/or mental health resources


We invite qualified applicants to apply to become part of our team. We are confident that you will take pride in serving Illinois and its residents and visitors.

Job Responsibilities

This position is accountable for the operation of the District Radio Control Console, assisting in the coordination of repair and maintenance of the entire district-wide radio system, maintaining the inventory, assisting in the preparation of reports and Team Section Maps and training employees in the proper use of radio equipment.


This position reports to the Services & Development Technician. There are no subordinates to this position.


The district is heavily dependent on radio communications not only during weather emergencies but also for day-to-day operations. This position also requires a reasonable amount of overtime during snow events and other emergency situations. It is imperative that accurate, timely records and high-quality communications be kept in a manner consistent with Federal Regulations.


Typical problems faced by the incumbent include concise handling of priority calls during extreme weather emergencies, the recognition of symptoms leading to radio communication equipment failures and training employees in proper radio use. The greatest challenge to this position is to keep an accurate status of road conditions during the many storms that threaten the safety of the traveling public.


Functions personally performed include the receiving and transmitting of information to field personnel representing all bureaus. The incumbent works closely with the Illinois State Police and Station One, local law enforcement agencies, railroads, and utility companies in the handling of emergency calls relating to road hazards, vehicles in distress, accidents, and railroad derailments. The incumbent also reports and arranges for needed repairs to base, tower and console equipment; maintains all records of communication, road condition reports, snow control vehicle routes and various call number lists. The incumbent also maintains and updates the district radio inventory, including the mobile radios and stationary equipment. The incumbent receives, tracks, and distributes information regarding lane and road closures throughout the district. The incumbent assists both Operations units as well as other bureaus with the tracking, management, and subsequent use of various information including data entry of billing information, timekeeping, and other asset tracking information. Receives material requests from field personnel and places the orders with the contract vendor. Creates corresponding material order in AMP (Asset Management Program).


This position presents training on proper radio use to new employees or others not familiar with radio procedures. This position requires overtime. This position may require 24-hour availability during snow and ice season as well as some travel.


The incumbent works within the department policies and procedures governing communication operations. The incumbent makes independent decisions on updating various reports and records.


Contacts within the department are with all district personnel and Station One. Contacts outside the department are with state and local law enforcement agencies, weather service, utilities, and radio repair services.


The effectiveness of this position can be measured by the timelines and conciseness of information received and transmitted and the quality of training.

Principal Accountabilities

1. Receives and transmits information from field personnel.
2. Tracks, maintains, and distributes a district road closure list.
3. Assists in the coordination of the repair and maintenance of the district-wide radio system.
4. Maintains all records, inventory and reports relating to the radio system.
5. Trains employees in proper radio procedures.
6. Receives material requests from field personnel and places the orders with the contract vendor. Creates corresponding material order in AMP (Asset Management Program).
7. Monitors and reviews repair contracts and material contracts.
8. Assists Operations units with entering Fuel Tickets, Repair Tickets, Time Keeping, and other tracking information into AMP (Asset Management Program).
9. Responds in a timely manner during emergency operations outside normal working hours.
10. Performs duties in compliance with departmental safety rules. Performs all duties in a manner conducive to the fair and equitable treatment of all employees.
11. Performs other duties as required or assigned.

Position Requirements

  • Completion of two years of college OR four years of experience working in an emergency call or dispatch center in which the incumbent dispatched personnel or resources and generated incident or call taking reports.
  • Ability to wear a headset for radio and telephone functions.
  • Valid driver’s license.
  • Ability to work assigned shifts including weekends and holidays.
  • 24-hour availability during snow and ice season as well as some travel.
  • Overtime.
  • Successful completion of a background check.

Position Desirables

  • Ability to type at a minimum of 30 words per minute.
  • Ability to maintain self-control under stressful conditions.
  • Ability to establish and maintain satisfactory working relationships.
  • Ability to properly arrange material for transmission and to determine priority of messages.
  • Two years’ experience with multiple radio frequencies and/or multiline phones.
  • Outstanding communication skills.
  • Knowledge of AMP.

Work Hours: 8:00 am - 4:30 pm Monday-Friday- may include holidays; 24-hour availability during snow & ice season

Work Location: 3215 Executive Park Dr, Springfield, Illinois, 62703

Office: Office of Highways Project Implementation/Region 4/District 6/Operations

Agency Contact: DOT.CONTACTHR@ILLINOIS.GOV

Posting Group: Transportation ; Building, Fleet & Institutional Support; Public Safety


APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.


Seasonal and temporary workers should use a personal e-mail address when applying for jobs.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

Job Tags

Holiday work, Contract work, Temporary work, Seasonal work, Local area, Flexible hours, Shift work, Monday to Friday,

Similar Jobs

Adecco

Golf Pro Shop Job at Adecco

 ...Do you enjoy meeting new people? This could be the job for you!! Adecco is assisting Mineral Mound State Park to fill a Golf Pro Shop positions. This is an immediate fill, seasonal opportunity. Pay Rate: $12 hourly RESPONSIBILITIES: Greet incoming... 

Unreal Gigs

Predictive Modeler Job at Unreal Gigs

 ...decision-making. Our mission is to develop innovative predictive models that empower businesses to make informed decisions and stay...  ...training programs, conferences, and workshops. State-of-the-art technology environment with access to cutting-edge tools and resources... 

Clinical Management Consultants

Clinical Laboratory Scientist CLS Supervisor Job at Clinical Management Consultants

A renowned hospital in beautiful Northern California is looking for a Clinical Laboratory Scientist CLS Supervisor to contribute toward groundbreaking research, innovations, and to promote the tradition of providing safe, quality, patient-centered care.The Clinical Laboratory... 

Workforce Connections, Arkansas Department of Commerce.

Intamural Sports Official - Student Worker Job at Workforce Connections, Arkansas Department of Commerce.

 ...Intamural Sports Official - Student Worker Federal Work-study and Non-Federal Positions $11.00/Hr. Position Summary Intramural Sports Official Job Duties and Responsibilities Officiating Intramural Sports Required: ~ Must be a currently enrolled... 

K.A. Recruiting, Inc.

Urgent Care Physician Assistant Job at K.A. Recruiting, Inc.

URGENT CARE ADVANCED PRACTICE PROVIDER NEEDED IN SCENIC VERMONT full time, permanent position extremely competitive pay excellent benefits great location for those who enjoy experiencing all four season abundance of outdoor activity within close proximity including hiking...