Job Description

We currently have an opportunity available for a Retail Store Manager in our Altoona Surplus City location.

Job Summary:
The Store Manager will oversee the Altoona location’s staff and activities to achieve a profitable store location and maintain Surplus City’s reputation for excellent customer service.


Supervisory Responsibilities include but are not limited to:

• Trains staff for the retail location.
• Organizes and oversees the schedules and work of staff.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and under company policy.

Duties/Responsibilities include but are not limited to:

• Oversees staff and fulfills staffing needs for regular hours, as well as special events or high-traffic times.
• Maintains and motivates a positive sales team through communication and evaluations.
• Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies and/or management.
• Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
• Ensures inventory data is correct by performing inventory counts and checks.
• Collaborates with other store managers and owners to develop, coordinate, and identify cost-effective advertising and hiring strategies.
• Ensures that the store always looks clean and inviting and is a safe working environment.
• Places and rotates merchandise to attract positive attention from customers.
• Performs other related duties as assigned.

Required Skills/Abilities include but are not limited to: 

• Excellent verbal and written communication skills. 
• Proficient in Microsoft Office Suite or related software.
• Highly organized with attention to detail.
• Works well under pressure and deadlines; ability to multitask.
• Strong leadership and management skills with the ability to motivate staff.
• Excellent customer service abilities.
• Thorough understanding of company policies and practices.

Education and Experience:

• At least two (2) years of retail management experience.
• A bachelor’s degree in Business, Business Administration, or a related field is highly preferred, but less formal education with more on-the-job experience may be substituted.
• Successful completion of the company’s management training program.

Physical Requirements:  

• Must be able to stand and walk throughout the retail space for prolonged periods.
• Must be able to lift to 50 pounds at times.

Store hours: Monday – Thursday, 8 am – 6 pm; Friday, 8 am – 8 pm; Saturday, 8 am – 5 pm; Sunday, 10 am – 5 pm. MUST BE ABLE TO WORK ANY DAY AND SHIFT.

BENEFITS (For Full-Time Employees)

• Paid vacation and major holidays.
• 401 (k).
• 401 (k) Employer Match.
• Health Insurance.
• Dental Insurance.
• Vision Insurance.
• Store Employee Discount.

Please apply at: surpluscityinc.com/work-for-us/

Surplus City was established in 1976 and has been a reliable, family run supplier of merchandise for over 40 years. Surplus City has several retail stores throughout Pennsylvania and Maryland and deals in surplus items, factory overruns, buyback and closeouts, as well as buying directly from wholesale distributors and factories.

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