Job Description

Our client, a customer service orientated company, is currently seeking a General Manager with expertise in the retail and/ or training industry. As the General Manager, you will be responsible for overseeing the overall operations and performance of the business. This is a key leadership position that requires a strategic mindset, strong business acumen, and the ability to drive sales and profitability.

Location: Bridgeville Area, Pittsburgh, PA

Responsibilities:

• Develop and implement strategies to drive sales and increase market share.
• Manage and mentor store employees.
• Ensure that all operations are efficient and aligned with company standards.
• Monitor and analyze sales data, market trends, and competitor activities.
• Work closely with the training department to develop and implement training programs for staff.
• Collaborate with other departments such as marketing, merchandising, and operations to ensure seamless business operations.
• Establish and maintain strong relationships with key clients and stakeholders.
• Oversee inventory management and ensure optimal stock levels in stores.
• Prepare and present reports on sales performance, trends, and forecasts.
• Stay updated on industry developments and apply best practices to drive business growth.

Requirements

• Minimum of 5 years of experience in a Customer Service Leadership environment.
• Proven track record of driving sales and achieving business targets.
• Strong leadership skills and the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• In-depth knowledge of operations and industry trends.
• Ability to analyze data and make data-driven decisions.
• Experience in training and development is highly preferred.
• Proficient in using management software and systems.
• Ability to work in a fast-paced and dynamic environment.

Benefits

• Salary Range: 70K - 75K PA
• Bonus and commission (Additional $10k - $15k per year)
• 401K and Health Insurance

Equal Employment Opportunity and Non-Discrimination Policy USA 

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. 

Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. 

Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. If you need assistance or an accommodation, please contact us at assistance@kellerexecutivesearch.com . 

Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. 

Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. 

E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. 

Privacy and Pay Equity: 

• California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at . 

• Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. 

• Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. 

State-Specific Information: 

• Rhode Island: We do not request or require salary history from applicants. 

• Connecticut: We provide wage range information upon request or before discussing compensation. 

• New Jersey: We do not inquire about salary history unless voluntarily disclosed. 

Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. 

Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. 

Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. 

Additional Assistance: If you need further assistance to fully engage in our application process, please contact assistance@kellerexecutivesearch.com . 

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location. 

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