Studio Administrator Job at Club Pilates Winston-Salem, Winston Salem, NC

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  • Club Pilates Winston-Salem
  • Winston Salem, NC

Job Description

Club Pilates is a well-established, nation-wide brand committed to providing affordable and accessible Pilates to the community. We offer group reformer classes in a variety of formats and levels to accommodate everyone seeking to learn Pilates and reach their fitness goals.

POSITION:

The Studio Administrator will handle memberships through all stages, including lead generation, converting prospects to members, and retaining members through customer service. The Studio Administrator is also responsible for cultivating a safe and positive environment for our members and ensuring that the studio is always welcoming, orderly, and professional.

REQUIREMENTS:

  • Friendly, outgoing, and engaging.
  • Ability to work harmoniously with co-workers, clients and the general public.
  • Professional, punctual, reliable and organized.
  • Must have excellent communication and strong interpersonal skills in person, on the phone and via email.
  • Solid writing and grammar skills.
  • Strong attention to detail and accuracy.
  • Ability to prioritize and meet deadlines.
  • Proficiency with computers and studio software
  • Trustworthy and able to handle confidential information.
  • Ability to excel in a fast-changing, diverse environment.
  • A genuine interest and appreciation for fitness.
  • Reliable transportation.

DUTIES:

  • Generate leads and build brand awareness through local events and social media.
  • Communicate with members and prospects via phone, email, and text.
  • Convert prospects to members through sales process.
  • Schedule prospects and members into classes.
  • Provide great customer service and a positive member experience.
  • Engage with clients and build relationships to support community development.
  • Implement Club Pilates policies and procedures.
  • Collect payments for products and services.
  • Directly coordinate with vendors, ensuring that studio retail/products are stocked with accurate inventory counts.
  • Maintain visual displays of retail, studio literature, and decor.
  • Ensure all studio and administrative supplies are stocked and accessible.
  • Maintain organization and cleanliness of the Pilates Studio.
  • Ensure proper care and maintenance of exercise equipment.
  • Assist and support instructors and staff with daily needs.
  • Facilitate all aspects of studio operations.
  • Any other duties as assigned.

COMPENSATION & BENEFITS:

  • Hourly rate based on experience & performance.
  • Commissions on new member sales.
  • Opportunity for bonuses, based on performance.
  • Growth potential within the company.
  • Free Pilates classes.
  • Discounts on in-store retail.

OPERATIONS:

  • Studio coverage will be split between multiple staff members.
  • The studio will be open seven days a week.
  • Staffing needs extend from the early morning through the evening.
  • Studio hours are subject to change.
  • There will also be off site events at various times.

JOB TYPE:

Full-time or Part-time

LOCATION:

  • 371 Lower Mall Dr. Winston-Salem NC 27103 (Thruway Shopping Center)
  • Local events and festivals

Job Tags

Hourly pay, Full time, Part time, Local area, Afternoon shift, Early shift,

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