Job Description

Club Pilates is a well-established, nation-wide brand committed to providing affordable and accessible Pilates to the community. We offer group reformer classes in a variety of formats and levels to accommodate everyone seeking to learn Pilates and reach their fitness goals.

POSITION:

The Studio Administrator will handle memberships through all stages, including lead generation, converting prospects to members, and retaining members through customer service. The Studio Administrator is also responsible for cultivating a safe and positive environment for our members and ensuring that the studio is always welcoming, orderly, and professional.

REQUIREMENTS:

• Friendly, outgoing, and engaging.
• Ability to work harmoniously with co-workers, clients and the general public.
• Professional, punctual, reliable and organized.
• Must have excellent communication and strong interpersonal skills in person, on the phone and via email.
• Solid writing and grammar skills.
• Strong attention to detail and accuracy.
• Ability to prioritize and meet deadlines.
• Proficiency with computers and studio software
• Trustworthy and able to handle confidential information.
• Ability to excel in a fast-changing, diverse environment.
• A genuine interest and appreciation for fitness.
• Reliable transportation.

DUTIES:

• Generate leads and build brand awareness through local events and social media.
• Communicate with members and prospects via phone, email, and text.
• Convert prospects to members through sales process.
• Schedule prospects and members into classes.
• Provide great customer service and a positive member experience.
• Engage with clients and build relationships to support community development.
• Implement Club Pilates policies and procedures.
• Collect payments for products and services.
• Directly coordinate with vendors, ensuring that studio retail/products are stocked with accurate inventory counts.
• Maintain visual displays of retail, studio literature, and decor.
• Ensure all studio and administrative supplies are stocked and accessible.
• Maintain organization and cleanliness of the Pilates Studio.
• Ensure proper care and maintenance of exercise equipment.
• Assist and support instructors and staff with daily needs.
• Facilitate all aspects of studio operations.
• Any other duties as assigned.

COMPENSATION & BENEFITS:

• Hourly rate based on experience & performance.
• Commissions on new member sales.
• Opportunity for bonuses, based on performance.
• Growth potential within the company.
• Free Pilates classes.
• Discounts on in-store retail.

OPERATIONS:

• Studio coverage will be split between multiple staff members.
• The studio will be open seven days a week.
• Staffing needs extend from the early morning through the evening.
• Studio hours are subject to change.
• There will also be off site events at various times.

JOB TYPE:

Full-time or Part-time

LOCATION:

• 371 Lower Mall Dr. Winston-Salem NC 27103 (Thruway Shopping Center)
• Local events and festivals

Job Tags

Hourly pay, Full time, Part time, Local area, Afternoon shift, Early shift,

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